Person, Problem, Turn: The Smallest Story That Works

You do not need a talent for stories. You need one shape: someone wants something, something gets in the way, and something changes.

Imagine a team meeting on a Monday. A manager says: "Dispatch delays were reduced last month through process improvements." People nod. Nobody remembers it by lunch.

Now imagine a different manager saying: "Last month, Ravi's night shift kept missing the six a.m.