Idea
Money models
The planned order of offers a customer meets, from the first small yes to staying for years.
2 stories, 1 summary, 2 lessons
What it means
A money model is the planned path a customer follows with you, from the first small yes to staying for years. It is not one price list. It is a sequence: a low-risk first offer, then a core offer, then something that brings them back or lets them go deeper.
Most owners think about one sale at a time. A money model asks a bigger question: what does the customer meet first, what do they meet next, and why would they keep going? Each step is an offer that builds on the one before it.
Why it matters
If your only offer is your main product, every new customer has to make a big decision with someone they barely know. That is hard. A small first step lowers the risk for them and gives you a chance to prove yourself. Trust grows, and the bigger offers become easy to say yes to.
When you get this right:
- More people say yes to the first step, since the risk is small.
- Customers stay longer because the next step is already planned.
- You stop depending on cold, one-time sales to survive.
How to use it
- List everything you sell today, from the cheapest to the most expensive.
- Find the gap. Is there a small, low-risk first offer? If not, design one that gives a quick, real result.
- Define the core offer, the main thing that solves their problem fully.
- Add a next step after it: a renewal, a membership, a refill, a higher plan or a referral reward.
- Write the path on one page: first offer, core offer, next offer, and
Common mistakes
- Making the first offer free and valueless, so nobody takes it seriously.
- Designing the path without checking what customers actually want next.
- Adding too many steps and confusing people.
- Forgetting the step after the core sale.
Try this today
Stories on this idea
Book summaries that teach it
Lessons to practise it
Ideas that connect to this
- RelatedCustomer lifetime valueWhat a customer is worth across the whole relationship, which sets what you can spend to win one.
- Builds onOffersWhat you put in front of a buyer: the result, the price and the terms, packaged so saying yes is easy.
- RelatedPricingChoosing what to charge from the value you create, not from the fear of losing the sale.